Refund Policy

All prints, merchandise, and original art sales are final and cannot be returned or exchanged. In the situation of a print order arriving damaged, please document the damage via photos of damaged product(s), package, and shipping label, and get in contact within 2 weeks of arrival.

With sufficient evidence documenting the damaged order, we will arrange to send you a replacement order. If the print cannot be replaced due to it being a limited edition that has sold out, you will be refunded, minus shipping costs or if you have an exchange of equivalent value please email cdavis.artwork@gmail.com with your request.

In the case of original artwork or other goods arriving damaged, please contact cdavis.artwork@gmail.com so that an effort can be made to recover the cost with the insurance, if possible.

In the rare case of an original piece of artwork being lost while shipping, we cannot refund or take action until 12 weeks after the initial projected arrival shipping date. 

The customer is fully responsible for making sure the address provided is capable of receiving packages, any packages returned to sender due to the inability for the item to be delivered at the provided address is not the responsibility of Infinite Horizon, if this is something you are experiencing difficulty with, please contact me via email, cdavis.artwork@gmail.com

For example, if you wear a Large American size, a XL or 2XL Asian size would match the size in many cases.

It is the responsibility of the costumer to read any size chart to find the correct fit, size exchanges will not be accepted for clothing unless in the rare event of a manufacturer error, in this case sufficient photo evidence of manufacturer error is required. If you have any questions about the size of a product, you are welcome to email any questions.

Terms Updated January 22nd, 2024